Policy

Terms & Conditions 

 

Introduction

Welcome to www.nineteenninetytwo.com,  the official online store for Nineteen Ninety Two, a sustainable luxury fashion brand. We are committed to providing an elevated shopping experience that aligns with our values of ethical craftsmanship, environmental responsibility, and modern design.

These Terms & Conditions constitute a legally binding agreement (“Agreement”) between you and Nineteen Ninety Two Clothing Trading Co LLC, a company registered and operating in Dubai, United Arab Emirates (“Nineteen Ninety Two”, “we”, “us”, “our”). This Agreement governs your access to and use of our website and any related services, features, content, or purchases.

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree with these Terms & Conditions, please cease using our website immediately.

Throughout this document, the terms “you” and “your” refer to the individual accessing or using the Site, whether as a visitor, customer, or registered user.

By creating an account, you agree to receive newsletters, updates, and promotional emails from Nineteen Ninety Two. You may unsubscribe at any time.

Description of Service

Nineteen Ninety Two is an online fashion house offering sustainably produced luxury apparel. Our products are:

  • Designed in Dubai

  • Handmade in Dubai and Portugal

  • Crafted from sustainable, ethical materials

  • Produced in limited quantities to reduce waste

Our website provides services including:

  • Online browsing, shopping, and checkout

  • Collection previews and product descriptions

  • Account registration and management

  • Customer support and order tracking

  • Marketing content and newsletters

We may modify, expand, limit, or discontinue any part of the Site at our discretion and without prior notice.

Eligibility & Information Supplied

To place orders or register for an account, you must:

  • Be 18 years or older, or the legal age of majority in your jurisdiction

  • Have full legal capacity to enter a contract

  • Not be prohibited from using online services under UAE or international law

When placing an order or signing up, you may be required to provide the following:

  • Full legal name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details

  • Optional personal preferences

You must ensure all information provided is accurate and complete. Any false or misleading information may result in refusal of service or cancellation of orders.

Your submission of personal data is governed by our Privacy Policy.

Image & Content Usage

Nineteen Ninety Two uses images, videos, graphics, and editorial content that may fall under:

  • Proprietary content created by or for Nineteen Ninety Two

  • Licensed content from creative vendors

  • Content from marketing partners, agencies, or photographers

  • User-submitted content with implied or explicit permission

  • Public-domain or Creative Commons content used within license terms

  • Fair-use content used for commentary, editorial, or newsworthy relevance

If you believe any content on our site infringes your rights, please contact us. We will evaluate and remove content where legally required. If we believe our use is lawful, we may decline to remove it.

Editorial Control

We reserve the right, but not the obligation, to:

  • Review or monitor content submitted by users

  • Remove or refuse to post content we deem inappropriate, offensive, illegal, or misleading

  • Restrict access to parts of the Site without explanation

  • Remove content based on complaints or legal notices

Our moderation practices do not create any obligation or liability toward users.

Contests, Giveaways & Promotions

From time to time, Nineteen Ninety Two may host contests, giveaways, or promotional events.

By participating, you agree to the following:

  • Entry limits will be stated in each contest; exceeding limits may result in disqualification

  • Late, incomplete, or unreadable entries may be disqualified

  • Winners will be contacted via email and must respond within the timeframe stated

  • Prizes cannot be exchanged for cash unless required by law

  • Customs duties, taxes, and shipping fees (if applicable) are the responsibility of the winner

  • Participants release Nineteen Ninety Two from liability for injuries, losses, or damages arising from participation

We reserve the right to modify or cancel any contest without prior notice.

User Content & Community Features (If Applicable)

Should the website introduce reviews, comments, or community features, you agree:

  • You are solely responsible for your submitted content

  • You must not upload defamatory, hateful, violent, obscene, or illegal material

  • You must not infringe copyright, trademarks, or other proprietary rights

  • You must not post harmful content, including malware or malicious code

  • You must not impersonate others or misrepresent your identity

  • You must not post private personal information of others

  • You must not solicit or advertise without permission

By submitting content, you grant us a worldwide, perpetual, royalty-free license to use, display, modify, and distribute your content across our channels.

We may remove content at our discretion.

General Rules of Conduct

When accessing our website, you agree not to:

  • Hack, disrupt, or compromise our servers or security systems

  • Use bots, scrapers, or automated tools to extract data

  • Copy, modify, or distribute content without permission

  • Engage in fraud, abuse, or unlawful activity

  • Interfere with other users’ experience

Violation of these rules may result in account suspension or legal action.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Their content

  • Their privacy practices

  • Their terms and conditions

  • Any transactions or interactions between you and third-party sites

You access third-party sites at your own risk.

Online Store Terms

By shopping with us, you confirm:

  • You are using authorized payment methods

  • You will not use our products for illegal purposes

  • You will not transmit malware or harmful code

  • You agree that any breach of these terms may result in termination of service

Product Accuracy & Variations

Nineteen Ninety Two strives to ensure product descriptions are complete and accurate. However:

  • Product colors may differ due to display settings

  • Handmade items may vary slightly in appearance

  • Occasionally, errors in pricing or descriptions may occur

We reserve the right to adjust errors, cancel incorrect orders, or offer alternatives.

Pricing & Modifications

  • Prices are listed in AED and are subject to change without prior notice

  • We may modify, discontinue, or limit product availability

  • Price adjustments do not apply retroactively

We are not liable for modifications or discontinuations.

Orders, Billing & Account Information

We reserve the right to:

  • Refuse or cancel orders at our discretion

  • Limit orders per customer, household, or address

  • Cancel suspected fraudulent or reseller activity

You agree to:

  • Provide accurate, up-to-date billing details

  • Update your account details when necessary

We may notify you if your order is modified or cancelled.

Payment

  • Payments must be made via approved gateways listed at checkout

  • You represent that you are authorized to use the payment method provided

  • Orders will ship only after payment is cleared

  • Fraudulent chargebacks may be treated as criminal activity and referred to authorities

Order Confirmation, Modification & Shipping Confirmation

  • You will receive an email confirming your order once payment is processed

  • Once preparation begins, modifications or cancellations may not be possible

  • Once shipped, you will receive a tracking number and delivery details

Shipping & Delivery

Please refer to our detailed Shipping Policy.

  • Delivery times may vary based on location

  • International shipments may incur customs fees or taxes (customer responsibility)

  • We are not liable for delays caused by customs, carriers, or unforeseen events

Returns & Exchanges

Please refer to our Returns & Exchange Policy.

  • Items must be unworn, unwashed, and in original condition

  • Refunds are processed within 7–14 business days after inspection

  • Shipping fees are non-refundable unless required by law

Promotions & Discount Codes

  • Promotional codes must be entered at checkout

  • Codes cannot be applied retroactively

  • Promotions may exclude certain items

  • We may terminate or modify promotions anytime

Gift Cards (If Applicable)

  • Gift cards are non-refundable and non-transferable

  • Lost or stolen cards cannot be replaced

  • Must be used before expiry (if applicable)

Intellectual Property

All website content—including images, designs, logos, layouts, videos, and text—is the property of Nineteen Ninety Two or licensed to us.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Sell

  • Display

any part of the website without written permission.

“Nineteen Ninety Two” and all related marks are trademarks of Nineteen Ninety Two Clothing Trading Co LLC.

Prohibited Uses

You are prohibited from using the Site:

  • For any unlawful purpose

  • To harass, abuse, insult, or harm others

  • To violate intellectual property rights

  • To upload viruses or malicious code

  • To collect personal information without consent

  • For fraudulent or harmful activity

  • To interfere with security features

Violation may result in legal action and termination of access.

Disclaimer of Warranties & Limitation of Liability

The Site and all content are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

  • Error-free operation

  • Uninterrupted access

  • Complete accuracy of content

  • Virus-free servers

To the fullest extent permitted by UAE law, Nineteen Ninety Two is not liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delay or failure caused by third parties

  • Damages arising from use or inability to use the website or products

Our maximum liability is limited to the total amount paid for the product in question.

Indemnification

You agree to defend, indemnify, and hold harmless Nineteen Ninety Two Trading LLC, its owners, directors, employees, and affiliates from any claims or damages arising from:

  • Your breach of these Terms & Conditions

  • Your misuse of the Site

  • Your violation of laws or third-party rights

This obligation survives termination.

Governing Law

This Agreement is governed by the laws of the United Arab Emirates, specifically under the jurisdiction of the Dubai Courts.

Severability

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions remain in full effect.

Modifications to Terms & Conditions

We may modify these Terms at any time. Changes take effect once posted on this page.

Continued use of the Site after updates signifies your acceptance of the updated Terms.

Termination

We may terminate or suspend your access without notice if you violate these Terms.

You may terminate by ceasing use of the Site and requesting account closure.

Obligations incurred before termination remain enforceable.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any other posted policies, constitute the entire agreement between you and Nineteen Ninety Two.

Any prior agreements or understandings are superseded.

Contact Information

For questions, concerns, or notices regarding these Terms & Conditions, contact us at:

Email: info@nineteenninetytwo.com

Company: Nineteen Ninety Two Clothing Trading Co LLC

Location: Dubai, United Arab Emirates

 

Last Updated: November 16, 2025